Sales Policy
Effective Date: December 11, 2024
Welcome to ShineBrightBina! We are pleased to offer our customers high-end cosmetic products designed to enhance beauty and self-care. By purchasing products from ShineBrightBina, you agree to abide by the terms and conditions of our Sales Policy outlined below. This policy is designed to ensure a seamless and positive shopping experience for our valued customers. Please read carefully before making a purchase.
1. General Terms
By making a purchase on our website (shinebrightbina.com), you confirm that you are legally capable of entering into a binding agreement, and you agree to provide accurate and complete information during the purchasing process. These terms apply to all products purchased from ShineBrightBina, whether through our website, in-store (if applicable), or other authorized platforms. We reserve the right to update or modify this Sales Policy at any time, and any changes will be effective immediately upon posting.
2. Product Availability
At ShineBrightBina, we make every effort to ensure that our products are available and accurately represented on our website. However, availability may vary due to stock levels, supplier issues, or other unforeseen circumstances. While we strive to update our product listings regularly, there may be instances where items are listed as available but are out of stock. If this occurs after your order is placed, we will notify you immediately and provide alternatives or issue a refund if necessary. In cases where a product is no longer available, we will make every effort to replace or offer a suitable substitute.
3. Pricing and Payment
a. Pricing
All prices listed on our website are in U.S. dollars and are subject to change without prior notice. Prices may fluctuate based on promotions, seasonal discounts, and inventory changes. The final price you pay for any product will be confirmed during checkout and will include applicable taxes, shipping fees, and any discounts, if applicable.
b. Payment Methods
We accept a variety of secure payment methods, including credit/debit cards (Visa, MasterCard, American Express), PayPal, and other third-party payment services. All payment methods are processed securely, and we ensure that your payment details are kept confidential. By submitting an order, you authorize ShineBrightBina to charge the full amount to the chosen payment method.
c. Order Confirmation
Once you place an order, you will receive an order confirmation email that outlines your purchase details. This confirmation signifies that we have received your order but does not guarantee product availability or shipment. A binding contract will only be formed once we process and ship your order.
4. Shipping and Delivery
a. Shipping Fees
Shipping fees are calculated during the checkout process based on your selected shipping method and destination. Additional costs, such as taxes or customs duties, may apply to international shipments and are the responsibility of the customer.
b. Delivery Times
ShineBrightBina strives to process and ship orders as quickly as possible. Estimated delivery times will be displayed during checkout based on the shipping method you choose. Please note that delivery times may vary depending on factors such as order volume, shipping carrier delays, and customs processing. While we make every effort to meet delivery estimates, we cannot be held responsible for delays caused by third-party carriers, weather conditions, or other external factors.
c. Shipping Restrictions
At this time, we only ship to addresses within the United States and select international locations. Please ensure that the shipping address you provide is accurate and complete. We are not responsible for undeliverable orders due to incorrect or incomplete shipping information.
d. Risk of Loss
Once your order is shipped and in transit, the risk of loss or damage to the products transfers to the customer. ShineBrightBina is not responsible for any lost, stolen, or damaged items once they are handed over to the carrier.
5. Returns and Refunds
We want you to be completely satisfied with your purchase. If for any reason you are not happy with your product, we offer a return and refund policy subject to the following terms:
a. Eligibility for Returns
- Returns are accepted within 30 days from the date of delivery.
- Products must be unused, unopened, and in their original condition with all packaging intact to be eligible for return.
- Certain products, including opened cosmetics, clearance items, or personalized products, may not be eligible for return.
- A receipt or proof of purchase is required for all returns.
b. Return Process
To initiate a return, please contact our customer service team at [email protected] within 30 days of receiving your order. Include your order number and the reason for the return, and our team will guide you through the return process. We will provide a return shipping label for eligible returns.
c. Refunds
Once your returned product is received and inspected, we will process your refund to the original payment method. Please note that it may take several business days for the refund to be reflected in your account. Shipping fees are non-refundable unless the return is due to a mistake made by ShineBrightBina.
6. Customer Account
To enhance your shopping experience, you may create a customer account on our website. By creating an account, you can track your orders, manage your personal information, and access exclusive offers. You are responsible for keeping your account login details confidential. If you suspect unauthorized access to your account, please notify us immediately.
7. Product Descriptions and Content
ShineBrightBina strives to provide accurate and detailed product descriptions, including ingredients, usage instructions, and any other relevant information. However, we do not guarantee the accuracy, completeness, or reliability of the product descriptions or images on our website. In the case of any discrepancy or error, please contact our customer service team, and we will assist you promptly.
8. Promotions and Discounts
ShineBrightBina may offer promotional discounts, coupons, and special deals throughout the year. Discounts and promotional offers are subject to specific terms and conditions, and we reserve the right to modify or discontinue offers at any time without prior notice. Promotions cannot be combined with other offers unless explicitly stated.
9. Privacy and Data Protection
We are committed to protecting your privacy and the security of your personal information. Our Privacy Policy outlines how we collect, use, and safeguard your data. By purchasing from ShineBrightBina, you consent to the collection and use of your information as described in our Privacy Policy. Please review the Privacy Policy to learn more about our data protection practices.
10. Prohibited Activities
When using our website and making purchases, you agree not to engage in any of the following prohibited activities:
- Using the website for fraudulent purposes or to impersonate any person or entity.
- Uploading harmful files, viruses, or malware that could disrupt our website or systems.
- Attempting to access or manipulate our website’s security measures, data, or servers.
- Engaging in any activities that could harm or damage the reputation of ShineBrightBina.
11. Limitation of Liability
ShineBrightBina is not liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of our website or products, including but not limited to loss of profits, loss of data, or business interruption. Our liability, if any, is limited to the amount paid for the specific product(s) in question.
12. Intellectual Property
All content on the ShineBrightBina website, including text, images, logos, product names, and other materials, is protected by intellectual property laws and is the property of ShineBrightBina or its licensors. You may not use any content from our website without our explicit permission.
13. Governing Law and Dispute Resolution
This Sales Policy is governed by the laws of the State of Missouri, United States. Any disputes arising out of or in connection with this policy shall be resolved through binding arbitration in Butler, Missouri. The decision of the arbitrator will be final and binding.
14. Modifications to Sales Policy
ShineBrightBina reserves the right to modify or update this Sales Policy at any time. All changes will be effective immediately upon posting on our website. By continuing to use our website or making a purchase after changes to this policy, you accept the revised terms.
15. Contact Information
If you have any questions or concerns regarding this Sales Policy, please contact us at:
- Email: [email protected]
- Phone: (660) 679-4258
- Website: shinebrightbina.com
- Address: 300 S Delaware St, Butler, Missouri 64730
Thank you for choosing ShineBrightBina for your premium cosmetic needs!